Customer Experience & NPS Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Retail Associate/ Customer Service, Customer Success Management
Hertz is seeking a Customer Service Associate to deliver outstanding customer service, resolve issues at the counter, and drive guest satisfaction. You will act as the primary NPS liaison for management and help implement actions to improve scores.
The role emphasizes empowerment, hospitality, and professionalism while ensuring adherence to all corporate policies and procedures. Prior customer service and operations experience are highly valued.
This posting is for the Customer Experience & NPS Specialist role at Hertz, based in Milwaukee, WI, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience & NPS Specialist role in the description above.
We appreciate your interest in this position.
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