Student Recruiter; Bilingual

Description

Under the general supervision of the Director of Student Recruitment and the Call Center, the Student Recruiter serves as the primary point of contact for prospective students and influencers by providing information, guidance, and support throughout the admissions and enrollment process. The role includes outreach to high schools, community-based organizations, businesses, and the broader service area to attract new students and promote MATC programs and initiatives.

This position requires independent judgment, strong customer service skills, and the ability to interpret admissions requirements, academic program information, and college processes. The Student Recruiter maintains responsibility for applicant follow‑up, event participation, and the use of CRM technology to support lead generation and tracking. The role requires the ability to work collaboratively with internal partners, represent the college professionally, and support district‑wide recruitment efforts with minimal supervision.

• Recruitment and Outreach: Represents MATC at high schools, community-based organizations, businesses, college fairs, orientations, and district‑wide events to engage prospective students and their families. Develops and attends outreach events (virtual or in‑person) to generate prospective student leads and admissions applications. Provides campus tours and participates in enrollment events, orientation support, and similar recruitment activities. Works collaboratively with Marketing & Communications to develop recruitment‑focused promotional materials.
• Prospective Student Engagement and Admissions Guidance: Serves as a primary contact for prospective student inquiries originating from the website, community events, high schools, and marketing‑generated leads. Conducts initial interviews with prospective students to assess interests, explain program requirements, and guide them through the admissions steps. Assists applicants in understanding and completing admissions requirements, gathering necessary documentation, and connecting to next‑step resources.
  
  Explains career pathways, program sheets, and onboarding processes, and may provide language interpretation when appropriate.
• Student Support and Connection to Services: Provides guidance on identifying funding sources, including scholarships and financial aid basics. Promotes college access programs and may assist in academic placement. Identifies when applicants need specialized services (e.g., Counseling, Student Accommodations, Veterans Services, Re‑entry support) and makes appropriate referrals. Supports students with course selection questions, program changes, and navigation of filled or restricted programs.
• Technology, Systems and Data Management: Utilizes CRM platforms to track leads, monitor application progress, and record outreach activities. Maintains accurate recruitment records, generates informational data, and prepares reports as needed.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with students, staff, faculty, and administrators.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community colleges. Actively organizes and/or participates in applicable work groups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other Duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

• Bachelor's degree in Education, Behavioral or Social Sciences, Business, Marketing, or related field; and
• Two (2) years…