Community Partnerships Manager

Community Partnerships Manager

Status:
Full-time | Non-Exempt

Location:

929

E. Wisconsin Ave, Milwaukee, WI 53202

Reports to:

Development & Partnerships Director Working

Schedule:

Monday — Friday Must have flexibility to adjust hours as needed for evening and weekend events, special programs, or coverage needs.

The Community Partnerships Manager provides leadership, strategic direction, and operational oversight for the Museum's community access, educational outreach, and partnership-based programming. This position is responsible for supervising the Education team, overseeing temporary or seasonal outreach staff (as needed), managing program quality and evaluation, and ensuring that all community access initiatives align with the Museum's mission, educational philosophy, and strategic goals.

The Manager leads the planning, implementation, evaluation, and continuous improvement of programs including Wonder Wagon, Field Trips, Community Access Days, Baby Beginnings, Sensory-Friendly Sessions, Community Artist Series, and other educational initiatives. This position serves as a key leader in fostering and strengthening community partnerships, increasing access to Museum experiences, and advancing educational outcomes for children and families throughout the region.

Staff Leadership & Team Development (25%)

• Directly supervise Education Facilitator I and Education Facilitator II positions.
• Recruit, train, onboard, coach, and evaluate assigned staff.
• Conduct regular one-on-one meetings and annual performance evaluations.
• Develop team goals and individual professional development plans.
• Create and manage department staffing schedules to ensure adequate coverage across Museum programs, field trips, outreach events, and community engagement activities.
• Partner with Museum leadership to recruit, train, and supervise Education Facilitators and seasonal or temporary outreach facilitators (as needed).
• Foster a culture of accountability, collaboration, innovation, and continuous learning.
• Monitor team performance and provide coaching to ensure high-quality guest and educational experiences.

Program Leadership & Community Engagement (40%)

• Lead the planning, implementation, and day-to-day management of all community access and educational outreach programs.
• Oversee Wonder Wagon, Field Trips, Sensory-Friendly Sessions, Community Access Days, and related educational initiatives.
• Serve as a lead facilitator and Museum representative at outreach programs, community events, and field trips as needed.
• In partnership with the Development & Partnerships Director, establish annual program goals, key performance indicators, and success measures aligned with Museum priorities.
• Ensure programs are welcoming, inclusive, developmentally appropriate, and aligned with best practices in early childhood and informal learning.
• Develop and maintain strong relationships with schools, community organizations, nonprofit partners, and other stakeholders.
• Regularly identify opportunities to expand access, strengthen partnerships, and increase participation among underserved audiences.
• Represent the Museum at community meetings, outreach events, and partnership activities.
• Actively identify and seek partnership opportunities that support and advance our program objectives and educational offerings.
• Collaborate with internal departments to ensure exceptional guest experiences and operational excellence.

Program Evaluation, Strategy & Continuous Improvement (20%)

• Develop and maintain evaluation frameworks for educational and community access programs.
• Analyze participation, attendance, revenue, engagement, and learning outcome data to assess program effectiveness.
• Collect and evaluate partner, caregiver, educator, and participant feedback.
• Prepare reports and recommendations for Museum leadership regarding program performance and growth opportunities.
• Develop and implement continuous improvement plans to strengthen program quality, impact, and operational effectiveness.
• Monitor educational trends, community needs, and industry best practices to inform program development.
• Identify opportunities for new initiatives, partnerships, and…