Test Proctoring Coordinator, Disability Services

Test Proctoring Coordinator, Disability Services

The role involves processing scheduling requests for proctored academic assessments from colleges and departments across campus for students with testing accommodations, securing appropriate resources (staffing, space and materials) to proctor assessments throughout the academic year with a significant increase in services at mid‑term and final exam periods. The coordinator ensures test integrity, explains procedures to constituents, and resolves disputes to maintain policy compliance.

• Coordinate and execute proctored tests in support of institutional obligations to provide testing accommodations (including scheduling, gathering test materials, administering tests, and returning materials to the instructor).
• Supervise graduate‑level student workers who assist with the test proctoring process.
• Collaborate with campus partners to educate them on unit processes and solicit feedback on operational adjustments.
• Support the ODS Director with purchasing, invoice processing, and basic budget maintenance.
• Maintain test proctoring space (organization, material stocking, furniture placement, and required features).
• Hire, train, and manage ODS Testing graduate student workers to support the operations of the testing center.
• Problem‑solve by securing additional resources during surge times and addressing issues that arise when procedures are not followed.

• High School diploma or GED.
• Minimum of two years’ experience responsible for specific operations within an office or unit.
• Strong critical thinking, organizational, and problem‑solving skills.
• Excellent interpersonal and customer service skills.
• Ability to manage time and multiple, disparate responsibilities simultaneously.
• Diplomatic relationship management with students, parents, faculty, and staff.
• Maintain confidentiality of sensitive information.

• Bachelor’s degree in Sociology, Communications or related field.
• Experience with Microsoft Word, Excel, and Outlook.
• Familiarity working with emerging adults in an educational setting.
• Experience with individuals with disabling conditions.
• Experience developing, evaluating, and improving workplace processes.
• Experience building relationships with business partners to maintain and improve collaborations.

Disability Services

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state‑protected classification.

• Resume
• Cover Letter/Letter of Application