Coordinator, Student Success

Position Overview

Be The Difference Begins with Great People.

We’re looking for highly talented individuals to join the team who think big, care deeply, and believe in making a difference.

Marquette University prioritizes student success, access to education, and service. Our Catholic, Jesuit approach emphasizes student engagement and formation of the heart and mind.

We offer a competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off, and tuition benefits for employees, spouses, and dependents.

Primary role:
The Coordinator, Student Success will provide welcoming services and programs to graduate students. Contributions include new student registration; coordination of initiatives promoting graduate students’ academic wellbeing, sense of belonging and retention; MBA student advising; and support for graduate student communications, records and events.

• Provide academic advising for all MBA students, managing time and appointments to provide high level of student support.
• Monitor MBA degree progress, ensuring accurate records prior to advising periods and graduation deadlines; proactively request substitutions and corrections as needed. Lead information transfer for MBA business essentials course waivers.
• Prepare weekly “GSM Outlook” email; oversee messages for advising preparation including course and elective summaries. Maintain portions of the GSM website serving continuing students.
• Leverage data analysis to monitor student outcomes and inform advising strategies, collaborating with supervisor and Graduate School Records to identify opportunities for process improvements.
• Lead or participate in student‑serving events such as new student welcome events and commencement.
• Lead data collection efforts related to GSM alumni, including first‑destination survey for new graduates and other career outcomes; create and manage GSM alumni database.

• At least 1 year of related experience, which may include internships or assistantships during graduate studies.
• A master’s degree or in the process of completing one in business, counseling, or education.
• Ability to collaborate and work effectively with students, faculty, staff, and administration.
• Strong written and verbal communication skills and a professional presence.
• Attention to detail and organizational skills.
• Analytical thinking to solve problems and develop original ideas and innovative solutions.
• Proficient computer skills, particularly with Microsoft Word, Outlook, and Excel.

• Experience coordinating programs or events.
• Experience collecting and leveraging data via student records systems to improve student outcomes.
• Ability to leverage social media platforms.

College of Business Administration

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other applicable federal or state‑protected classification.