Tutor, Tutoring

Job Description

Under the supervision of the Coordinator or Manager of Tutoring Services & Academic Support and with the support of Education Assistants – Academic Support, the Educational Assistant provides tutoring services for students in the Tutoring Services Center. The role assists students with their academic studies in an effort to improve student retention and completion of their MATC coursework.

Tutors help students succeed in their coursework while pursuing their own career goals. They develop employment skills, establish job references, and attain tutoring credentials within a professional academic environment. With training and experience, tutors can earn internationally‑recognized certifications through MATC and the College Reading and Learning Association (CRLA).

• Instructional Support: Provides tutoring assistance for assigned academic courses and subjects in walk‑in situations at the center, in classes, and in small groups as needed. Attends all class periods of any courses to which they are assigned and may be asked to provide additional tutoring outside of class.
• Communication and Style: Maintains clear and open communication with students, teachers, staff, and academic advisors. Provides regular updates on students’ progress and any areas needing attention. Adapts tutoring style to meet students’ needs and learning styles; determines appropriate tutoring methods for students.
• Software Usage and Tracking: Uses data‑tracking systems to log work hours and tutoring visits with students.
• Knowledge and Preparation: Reads textbooks, handouts and other educational materials and learns relevant software/applications for assigned academic courses and subjects.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators. Serves as liaison between students and faculty.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in tutoring within higher education. Actively organizes and/or participates in applicable work groups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

• Minimum 2.5 cumulative GPA overall and a minimum of a B grade in the specific course(s) to which assigned.
• Customer‑focused, action‑oriented, values differences, engages in self‑development, shows compassion, cultivates innovation, optimizes work processes, ensures accountability, collaborates, demonstrates interpersonal savvy, communicates effectively, and instills trust.
• Strong customer skills and ability to prioritize the student experience.
• Knowledge of instructional procedures for a tutoring program.
• Basic knowledge and skills of office operation and management.
• Ability to understand and support the student–teacher relationship.
• Familiarity with the instructional process and instructional media.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, and staff.
• Ability to convey an image of professionalism and dedication in work‑related activities.
• Ability to work with culturally diverse student and employee populations.
• Proficiency in the use of computers and software specific to the position, including Google Suite.
• Ability to work successfully with minimal supervision and serve as a leadership role to others.

This is a part‑time position (FTE 0.475) up to 19 hours per week, Monday through Friday.

Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need a special accommodation for the application process, please contact our office at 414‑297‑6529 (Wisconsin Relay System: 711) or email jobs.