Student Recruitment and Campus Visit Coordinator

Coordinator, Student Recruitment and Campus Visit

Under the direction of the Director, Student Recruiting and Call Center, the Coordinator, Student Recruitment and Campus Visit, supports the college's enrollment efforts by coordinating campus tours, managing the Student Ambassador program, supporting recruitment events, and maintaining recruitment systems and processes to attract, engage, and enroll a diverse student population. Work is cross-functional and diverse. Challenging, high-volume environment, that requires multitasking skills, the ability to meet deadlines and deal with difficult situations.

Operates with strong professional judgment, accuracy, and decision making with minimal supervision. Daily responsibilities are completed independently using established policies and general objectives with interaction with supervisor limited to problems or unusual conditions. Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years.

The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose.

Student Ambassador Program Coordination:
Coordinates the full lifecycle of the Student Ambassador program, including recruitment, hiring, training, scheduling, and ongoing supervision, ensuring effective staffing of campus tours, welcome tables, and recruitment activities.

Campus Tour Coordination and Operations:
Coordinates and maintains daily campus tours across the district, including scheduling downtown tours, managing welcome table operations, and ensuring Student Ambassadors are trained to deliver consistent, high-quality campus experiences.

Campus Experience and Event Coordination Support:
Provides logistical and operational support for recruitment initiatives by collaborating with recruiters to coordinate customized campus visits, tours, and group experiences, and assisting with the planning and execution of major recruitment and admissions events such as Open House, Casa Abierta, Stormer Admitted Day, and MATC Signing Day.

CRM Oversight and Office Operations Support:
Supports recruitment operations by overseeing CRM processes including data entry, tracking, and follow-up activities to support lead conversion, while coordinating front-facing office services, ensuring appropriate coverage of public spaces and communication channels, and assisting leadership with daily operational needs.

Reporting, Data Analysis and Continuous Improvement:
Develops, tracks, and analyzes recruitment metrics and key performance indicators to evaluate effectiveness and support data-informed decision making. Partners with the Director and student recruiters to implement improvements that enhance quality, consistency, and outcomes.

Ethics and Confidentiality:
Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.

Collaborative Teamwork:
Establishes, maintains, and enhances positive work relationships with students, staff, faculty, and administrators.

Continuous Learning and Professional Development:
Maintains current knowledge of best practices in the field by participating in training opportunities, user groups, publications, and professional groups. Actively organizes and/or participates in applicable work groups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.

Other duties:
Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required

Education & Experience:

Bachelor's degree in Business Administration, Marketing/ Communications, Higher Education, Organizational Development, Course Development, Facilitation, or related field with two (2) years of progressive experience.

• Demonstrated experience in program management, event coordination and facilitation.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.
• Ability to provide exceptional customer service.
• Exceptional communication, public speaking, and active listening skills, with the ability to lead sensitive discussions.
• Ability to establish, collaborate and maintain effective work relationships with peers,…