Youthbuild Program Manager Milwaukee Community Crossroads

Youth Build Program Manager

Milwaukee Community Crossroads

The Youth Build Program Manager leads the planning, daily operation, compliance, and continuous improvement of MCC’s Youth Build program. The position is accountable for participant recruitment, enrollment, engagement, oversee education & construction training, leadership development, credential attainment, employment placement, participant retention and post-program follow-up.

The Program Manager supervises program staff, coordinates with construction-site supervisors, manages relationships with Employ Milwaukee, WIOA providers, education partners, credentialing organizations, employers, unions, and community partners, and ensures that participant files, data systems, reports, invoices, and grant requirements remain complete and current.

MCC’s Youth Build Program empowers young adults, ages 18-24, to overcome challenges and move towards family sustaining careers through education and hands-on construction training while building homes for low-income families.

Reports to:

Director of Housing

Schedule:

Fulltime Exempt position, occasional weekend and evening commitments

Pay Rate: $50,000 -$55,000/annually, based on experience

Benefits:
Health and dental insurance, pre-tax flexible spending account, 403(b) defined contribution retirement plan with 3% match, generous paid time off package starting at 20 days per year for full-time employees and 12 paid holidays, phone/technology stipend for eligible positions.

• Develop and manage the full Youth Build program calendar, from recruitment and cohort launch through exit and 12-month alumni follow-up.
• Lead participant recruitment, screening, orientation, enrollment, and coordination with Employ Milwaukee and WIOA partners.
• Oversee daily classroom, construction, leadership, community-service, credential, and workforce-development activities.
• Build strong relationships with participants and monitor attendance, engagement, behavior, retention, safety, barriers, and progress toward individual goals.
• Supervise program staff and coordinate responsibilities across case management, data support, education, construction-site supervision, and outside instructors.
• Ensure Individual Development Plans, case notes, participant files, timesheets, credentials, supportive services, placement records, and follow-up documentation are complete and current by the appropriate programming staff.
• Inspect participant data and quality control across ETO, hard files, shared trackers, and other required reporting systems.
• Prepare and submit accurate monthly, quarterly, annual, fiscal, participant-progress, and grant-specific reports by required deadlines.
• Maintain program compliance and prepare participant files, data, and supporting records for monitoring visits, audits, and corrective actions.
• Build and manage relationships with employers, unions, apprenticeship programs, education providers, credentialing organizations, referral partners, and community partners.
• Connect current participants and alumni to employment, apprenticeship, education, and training opportunities and track placement and retention outcomes.
• Collaborate with the Director of Housing and Finance staff to monitor the program budget, expenses, reimbursements, match documentation, participant payments, and grant allowability.
• Provide Development staff with accurate program data, outcomes, participant stories, and supporting information for grant proposals and reports while collaborating with the data manager.
• Maintain clear procedures, shared files, partner records, reporting calendars, and backup ownership for critical program functions.
• Identify performance, compliance, staffing, partner, and participant risks early and communicate needed decisions to the Director of Housing.

• Bachelor’s Degree or equivalent experience working in community-based settings.
• Ability to build meaningful, trusting professional relationships with young adults including those who have experienced educational struggles, unemployment, previously been incarcerated, and face significant challenges.
• Experience in two or more of the…