Steam Turbine Field Service Technical Advisor

Field Service Technical Advisor

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world. At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include:
Do the Right Thing, Look for a Better Way, Always Consider the Impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.

Position Summary

We are seeking a Field Service Technical Advisor. The Technical Advisor provides technical guidance and field support in the execution of maintenance, repair, inspection, troubleshooting, commissioning, startup support, and outage projects involving steam turbines, generators, valves, and auxiliary equipment. Working under the guidance of Senior Technical Advisors, Field Engineers, and Project/Site Managers, this role supports equipment inspections, technical evaluations, outage execution, and problem resolution activities at customer sites.

The Technical Advisor develops increasing technical expertise through on-the-job experience, field assignments, and customer interaction while supporting safe, efficient, and high-quality project execution. This position serves as a foundational Technical Advisor role focused on developing technical competence, customer-facing skills, troubleshooting capabilities, and field leadership experience.

Essential Duties

• Provide technical guidance and support in the execution of outage, maintenance, repair, inspection, commissioning, and field service projects involving power generation equipment.
• Support disassembly, inspection, repair, reassembly, and testing activities involving steam turbines, generators, valves, and auxiliary systems.
• Assist with power generation equipment startup activities as assigned.
• Support troubleshooting activities involving turbine, generator, valve, and auxiliary equipment systems.
• Coordinate with Toshiba engineering and design groups under the direction of Project/Site Managers to support technical issue resolution.
• Perform equipment inspections, technical evaluations, measurements, and field data collection activities.
• Interpret engineering drawings, technical specifications, maintenance procedures, and OEM documentation.
• Provide engineering information and technical observations in response to project and customer requests.
• Support outage planning activities and gain exposure to outage execution strategy development.
• Assist with operational troubleshooting and auxiliary system setup activities.
• Prepare and maintain accurate inspection reports, field service reports, outage documentation, technical records, and expense reports.
• Participate in customer meetings, outage briefings, and technical discussions under supervision.
• Support coordination of assigned labor resources, contractors, and field personnel as directed.
• Communicate technical observations, identified issues, and project updates to Project/Site Managers and senior field personnel.
• Monitor compliance with safety requirements including Lockout/Tagout (LOTO), confined space entry, fall protection, and site-specific safety requirements.
• Demonstrate a Safety Critical Mindset and support a Zero Incident culture.
• Ensure assigned work is completed in accordance with technical requirements, quality standards, and project objectives.
• Develop technical knowledge, troubleshooting skills, leadership capabilities, and customer service expertise through increasing field responsibility and training.

Education and Required Experience

• Associate degree in a mechanical, industrial, engineering technology, power generation, or related technical discipline.
• Military technical training in a mechanical, power generation, maintenance, or engineering-related field.
• Technical school, vocational training, apprenticeship, or equivalent hands-on mechanical training.
• 2–6 years of experience preferred; level and responsibilities may vary based on qualifications and performance.
• D…