Greeter​/Service Advisor Trainee

The Ed Napleton Automotive Group is looking for our next Automotive Greeter located at Napleton's Lexus of Milwaukee. The role requires greeting and assisting customers, moving dealer inventory, and picking up and delivering customer vehicles before and after service.

• Top compensation plans
• Family Owned and Operated – 90+ years in business
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

• Greet incoming guests and provide best‑in‑class customer service to customers and employees alike.
• Respond to incoming phone calls and delegate as needed using the phone system.
• Communicate with callers in a professional, friendly, and efficient manner, minimizing hold time.
• Coordinate appointments for customers.
• Assign customers to Sales Consultants as needed using computer software.
• Provide various administrative support as it pertains to the store.
• Picking up and delivering customer vehicles before and after servicing.
• Move dealership inventory when needed.
• Wash/Service vehicles as needed.
• Other duties assigned by management.

• High school diploma or equivalent
• Excellent Customer Service experience required
• Computer and administrative experience preferred
• Attention to detail, patience, and a positive attitude are a must
• Valid driver’s license required
• Professional demeanor and work ethic
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.