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Loyalty & Guest Experience Specialist

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: North Star Mohican Casino Resort
Full Time position
Listed on 2026-07-29
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23419 - 26174 USD Yearly USD 23419.00 26174.00 YEAR
Job Description & How to Apply Below

North Star Mohican Casino Resort is seeking a Star Club Representative for full-time second shift to handle rewards program inquiries, process guest transactions, and maintain member records. You will build relationships with guests and ensure compliance with gaming policies.

The role requires excellent communication and customer service, with weekend/night flexibility and the ability to recruit new loyalty program members. Experience in gaming or hospitality is preferred.

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