Client Onboarding Senior Specialist

Job Description

The Client Onboarding Sr. Specialist serves as a technical expert, providing administrative leadership and training/mentoring within their division. In this role, the employee will assist and educate Financial Representatives with regard to Investment Plans and collect non‑suitability information from current or potential clients. The employee will expedite special handling cases; negotiate resolutions that balance the needs of the company with those of the customer;

provide subject‑matter expertise, lead small projects and divisional initiatives; conduct research and recommend the feasibility of project scope. The employee serves as a subject‑matter expert for CL&I and RIE’s. They will be responsible for updating and maintaining standard work, providing coaching and feedback to staff, keeping the MDI, APB and IPT boards updated. They will lead weekly GEMBA walks and keep the process owner informed of issues impacting team processing goals.

Hours: 7:00 am - 6:00 pm

• Bachelor's degree in business or related field (or equivalency) and/or equivalent work experience plus a minimum of four years experience with designated investment products and/or services.
• Analytical ability, judgment and decision making.
• Excellent communication skills and organizational skills.
• Experience leading multiple projects and assignments.
• Series 7 registration required for duties related to securities and other investment products (to be obtained within a designated period of time).
• FINRA Series 7

Req : 16161

Position Type: Regular Full Time

Education

Experience:

Bachelor's Required

Employment

Experience:

3-5 years

Licenses/Certifications:

FLSA Status: Exempt

Posting Date: 08/22/2017

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.