Mutual Fund Operations Specialist (Transfer Agent - Client Services

Job Title

Job Description Required

Education:

High school

Preferred Education:

Two to four years post-high school education or equivalent work experience.

Required Qualifications:

Ability to perform multiple tasks in a dynamic working environment with minimal supervision Effective verbal and written communication skills Proficient mathematical and computer skills Excellent customer service skills

Preferred Qualifications:

Working knowledge of the securities/mutual fund industry, terminology, rules, regulations, practices and procedures gained through experience working within the industry or through post-secondary education or a minimum of one year of experience as an Account Services Rep 3. Excellent oral and written communication, mathematical, PC, and customer service skills Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines Strong reading comprehension skills to effectively interpret shareholder requests and legal documents Ability to perform all types of transactions with minimal supervision, while maintaining or exceeding internal/external quality and productivity goals Ability to act as mentor, working with trainers, new processors and their managers to help individuals with transition from the training room to the processing teams Ability to communicate with shareholders, internal departments, fund clients, and administrative agencies to resolve problems regarding shareholder requests and regulatory requirements Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines Ability to perform multiple tasks in a dynamic working environment with minimal supervision Effective verbal and written communication skills Proficient mathematical and computer skills Excellent customer service skills Overview:
Client Global Fund Services (GFS) offers fund administration, compliance, legal administration, fund accounting, fulfillment, distribution and marketing, custody, securities lending, transfer agent and shareholder services and alternative investment product services. We provide the efficiencies necessary for fund sponsors to deliver economical competitive products while we protect their business interests and minimize risks. As a transfer agent within GFS, we act as liaison and provide service to over 200 mutual fund/alternative investment companies and their shareholders.

We have a fantastic opportunity for individuals, with excellent multi-tasking abilities to provide a superior level of service to our growing group of high profile clients and their shareholders. Efficient and detail oriented individuals will be able to showcase their talents and develop long lasting relationships through excellent verbal, and written communications. Process a variety of complex client/shareholder mutual fund transactions, including new account set ups, purchases, redemptions, exchanges, and account maintenance within work standards for productivity and accuracy.

Analyze and process advanced financial and non-financial specialized trades. Intricate analysis of prospectus, signature guarantee, trust agreements, qualified plan prototypes, wills, divorce decrees, corporate resolutions. Actively ensures compliance with the Client Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Act as mentor, working with trainers, new specialists and their managers to help individuals with transition from the training room to their team.

Participate in a culture of continuous improvement, risk-based thinking, and employee engagement driven by our ISO 9001 certification.

** Only those lawfully authorized to work in the designated country associated with the position will be considered.**

** Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**