Financed Contracts Billing and Collections Specialist

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminate based onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status,or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidatesthatwillcontribute to the diversification and enrichment of ideas and perspectives atAHEAD.

The Financed Contracts Billing and Collections Specialist manages the billing, payment tracking, collections, reconciliation, and cash-application activities associated with customer-financed receivables. This role owns the operational flow from approved financing documentation through invoice submission, payment follow-up, reconciliation, and funding or cash application. The specialist works closely with AHEAD’s Finance and Accounting Department, Financial Solutions Group, Financial Solutions Leads (FSLs), and leasing partners to ensure that financed transactions are billed accurately, payments are collected on time, records remain complete and traceable, and exceptions are resolved through the appropriate financial channels.

This is a hands-on role for a highly organized, detail-oriented professional who is comfortable working with contract and financial data and confident managing professional business-to-business payment communications.

• Review approved financing documentation for completeness, accuracy, and alignment with transaction requirements.
• Maintain organized records for financed contracts, leasing partners, invoice requirements, payment schedules, remittance information, and related approvals.
• Confirm that required documentation is complete before billing or funding activity proceeds.
• Identify missing, inconsistent, or unclear contract and financial information and route exceptions to the appropriate AHEAD department or partner.

• Prepare and submit accurate invoices and billing documentation to leasing partners in accordance with contract terms and partner requirements.
• Track invoice acceptance, submission status, funding milestones, due dates, and payment commitments.
• Coordinate with Financial Solutions Leads and internal Finance and Accounting stakeholders to resolve billing questions and prevent avoidable delays.
• Maintain a clear record of billing status, required next steps, owners, and expected resolution dates.

• Maintain reliable forecasts for expected leasing-partner payments, customer-related cash flows, and funding activity.
• Monitor aging balances, scheduled payments, overdue items, and unresolved invoice or remittance issues.
• Conduct timely, professional follow-up with leasing partners regarding invoice status, payment timing, missing remittance details, disputes, and past-due balances.
• Coordinate customer-related questions and collection matters through the appropriate AHEAD departments and maintain ownership through resolution.
• Escalate risks, disputes, delays, and exceptions based on established financial controls and business impact.

• Coordinate customer and financier cash application activities with Finance and Accounting.
• Reconcile invoices, payments, remittances,…