Patient Access Supervisor

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.

R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine the deep expertise of a global workforce of revenue cycle professionals with an advanced technology platform, including analytics, AI, intelligent automation, and workflow orchestration.

As our Patient Access Supervisor
, you will help the Registration Department manage operational functions while maintaining a customer- and patient-focused approach. You will coordinate processes to ensure efficient patient processing and contribute to cross-functional operational strategy with an emphasis on process improvement and quality enhancement. You will provide strong leadership in a supervisory role with a broad understanding of daily Patient Access functions and operations.

• Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
• Provide high-quality service to patients and resolve issues or complaints in a timely and professional manner.
• Serve as a liaison between clinical and administrative areas to foster sound working relationships.
• Provide guidance, feedback, and coaching to associates.
• Train staff on policies, procedures, systems, and regulatory requirements.
• Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
• Assist the manager with staff evaluations by providing feedback on supervised individuals.
• Ensure proper utilization of software and technology tools.
• Be readily available and serve in an on-call capacity as needed.

• Bachelor's degree or equivalent experience considered in lieu of a degree.

• Minimum of 3 years of experience; at least 1 year in a management role.

This US-based position has a base pay range of $45,011.00 – $63,466.20 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan with a target of 5.00%.

The healthcare system is constantly evolving — our shared expertise helps us find new solutions. You’ll have opportunities to learn, collaborate across groups, and explore new career paths. Our associates contribute, think boldly, and create meaningful work that benefits communities around the world. We offer a competitive benefits package and opportunities for growth.

R1 RCM Inc. is dedicated to equal employment opportunity. Our employment practices, including recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any protected characteristic. We are committed to a workplace free from harassment based on protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at  for assistance.

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• Not Applicable

• Full-time

• Health Care Provider

• Hospitals and Health Care

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