Director Clinic Operations

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$57.85/hr - $86.80/hr

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Title:
Director Clinic Operations

Site:
Multi Site

Advocate Health – Midwest Region

Salary Range: $57.85 – $86.80

* Comprehensive Relocation Assistance available*

WHO WE ARE:
Advocate Health is the nation’s third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin:

• Advocate Health Care
• Wake Forest University School of Medicine

Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities.

Come explore the enterprise whose accolades include: “Top Workplaces”, “Top 100 Hospital s”, “Best Hospitals for Maternity Care”, “Top Diversity Organization”, “Best Places to work for Women and Diverse Managers”, and “System for Change Award”.

HOW YOU’LL MAKE A DIFFERENCE:

Join us as a Clinic Operations Director and lead the transformation of cardiology services across multiple clinic sites. In this pivotal role, you’ll drive high-performance operations, elevate patient satisfaction, and foster strong partnerships with physicians and advanced practice providers.

You’ll make a difference by:

• Championing cardiology excellence through streamlined workflows and innovative care delivery models.
• Empowering clinic teams with clear direction, mentorship, and tools for success.
• Enhancing patient experiences by resolving concerns and ensuring quality services at every touchpoint.
• Driving growth and integration through market strategies and community engagement.
• Ensuring compliance and sustainability with sound financial and regulatory oversight.

If you thrive in dynamic environments and are ready to shape the future of cardiology care, we invite you to bring your leadership to our mission-driven team.

MAJOR RESPONSIBILITIES:

• Oversees the clinic operations through the clinic leadership at each site, ensuring a high level of productivity and providing operational and strategic direction. Continually monitors the functioning of the clinics and revises operations/strategies as needed.
• Responsible for the management of efficient systems and programs that provides for quality patient services and overall patient satisfaction. Responsible for resolution of any patient concerns that are not resolved at the on-site or department leadership level.
• Oversees assigned functions of the clinics, including but not limited to scheduling, registration, account receivable, health information, imaging, laboratory clinical services and/or provider recruitment (i.e. sourcing, hiring, onboarding). Serves as a liaison to corporate departments that provide and/or support these services.
• Establishes and maintains effective communications and working relationships with physicians, physician leadership, and advanced practice professionals. Responds to physician concerns and provides problem resolution as appropriate. Actively participates in established committees as required.
• Participates in community activities and in the development, implementation, and evaluation of business and market growth plans and appropriate strategies. Works closely with market leaders to integrate services and develop market based growth strategies, and coordination of services throughout the market.
• Supports the organization's mission, vision, values and strategic initiatives. Develops, implements, and oversees processes to ensure that established policies, goals, and objectives are achieved.
• Responsible for leasing and/or renting of office space, and responds to concerns of tenants, if applicable. Facilitates problem resolution relating to the facilities.
• Develops and administers policies and…