Medical Assistant Apprentice-Mariner

• Schedule - Shift - Hours Full-time - Days - 8 hours

Under the guidance of a Certified Medical Assistant preceptor the Medical Assistant Apprentice assists at an entry level with providing assistance to the Physicians and Physician Assistants/Nurse Practitioners through coordination of the patient's visit and performing designated procedures and patient care. The Medical Assistant Apprentice also participates in quality and safety control and provides support service within Clinic when not providing patient care.

High School diploma or equivalent; AND enrolled in the In-Clinic Assistant Training Apprenticeship Program (ICATAP) advancing through learning modules every three (3) months for twelve (12) months as skills are acquired to perform the Medical Assistant position. St. Luke's will enroll incumbent in ICATAP.

Upon completion of the 12 month ICATAP apprenticeship program, the incumbent must be certified as a Certified Medical Assistant (CMA) registration/certification from a Medicare recognized organization such as National Health Career Association, American Association for Medical Assistants, National Association for Health Professionals, or certified as a Registered Medical Assistant (RMA) from American Medical Technologist within 120 days. Once obtained, the licensure/certification/registration must be maintained.

Upon hire into position, BLS Certification with a designation of either BLS Provider or Healthcare Provider from either the American Heart Association or American Red Cross or Military Training Network. Wisconsin Background Study upon hire and renewed per Wisconsin state law.

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Direct patient care in a Medical Office.

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Knowledge of the current practice standards that apply to clinical or medical assisting, including functions that support ambulatory family practice services. Knowledge of equipment commonly used in a family practice setting. Knowledge of medical record documentation and customer relations principles. Knowledge of computer keyboarding. Ability to perform tasks within scope of education and experience. Ability to maintain confidentiality. Ability to work collaboratively with the patient care providers and support staff to meet the health care needs of the patient.

Ability to exercise good judgment and accept personal responsibility. Ability to effectively communicate, both orally and in writing, with all persons involved in the delivery of health care services. Ability to maintain composure under stressful conditions. Ability to administer injections. Ability to demonstrate positive customer relations behaviors in person and on the telephone and to present a professional image. Ability to use the telephone and to perform routine computer data entry functions.

Ability to write legibly, see, hear, speak English and read. Ability to travel to and from other clinics and/or departments in a safe and timely manner as assigned.

- Intermediate:
Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.

- Basic:
Ability to write simple correspondence.

- Intermediate:
Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.

Basic Skills:

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

- Intermediate

Skills:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Skilled at assessment and knowledgeable of growth and development. Provides appropriate care respective to the ages of the patients served per clinical environment.