Patient Access Service Rep Sr, Fh - Clinic-Dom-Cardiology

Location:

US:

WI:

MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1. Standard

Hours:

40. Shift: Shift 1

The Patient Access Service Representative (PASR) Sr delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. Under general supervision, supports operations of the clinic for organization and productivity in collaboration with leadership.

A minimum of 2 years of prior receptionist/clerical experience or comparable education and training experience is required. A minimum of 3 years of prior informal or formal leadership experience preferred. Experience in a medical/healthcare setting is preferred.

High School diploma or equivalent is preferred.

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and Epic Care is preferred.

Holidays:
Weekends:

• Paid time off
• Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at . We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at .

We will attempt to fulfill all reasonable accommodation requests.