Patient Service Representative; PSR- Float

Position: Patient Service Representative (PSR)- Float
Advocate Health Care -  - Responsibilities:
Greets patients and visitors and responds to routine requests for information;
Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information;
Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules;
Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient;
Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary