Director of Transplant Services - Wisconsin Heart & Vascular Service Line

Essential Functions

• Responsible for the overall administration and coordination of the day-to-day delivery of program or functional area services.
  
  Serves as the clinical and operations expert for the Transplant program(s)
• Leads and mentors a multidisciplinary work force which provides clinically competent, efficient and compassionate care and services in a professionally challenging work environment.
• Serves as a role model in all aspects of job performance and human relation skills.
• Develops, retains, recruits, and leads a talented team committed to accomplishing the organizational/business unit goals, objectives and corporate compliance. Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policy/procedures relating to human resource management.
• Promotes staff development through education, performance evaluation, and identification of mutual goals that enhance continued professional growth
• Ensures effective communication at all levels
• Development of yearly goals and objectives, planning and presentation of in-service programs and staff meetings, and supervision/evaluation of patient care and processes
• Assumes responsibility in the recruitment and retention of qualified personnel.
• Conducts meetings at regular intervals to address concerns within the program, discuss goals, exchange information, promote dialogue, and conference on pertinent patient information.
• Maintains advanced personal knowledge of issues required to support Transplant through professional development obtained through reading, research, and involvement in professional education, seminars, and conferences.
• Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for business unit and ensures business unit and staff compliance. Maintains systems and processes to ensure continuous compliance with national transplant standards and regulatory agency standards to include UNOS, CMS, TJC, and policies and procedures as defined by the Transplant Center
• Active involvement in planning and oversight of Transplant program including policy development, staffing, budget processes, strategic planning, QAPI and interaction with hospital and transplant team staff.
  
  Coordinates the analysis, and presentation of clinical statistical data.
• Participates with performance improvement activities to improve quality of care, promote patient outcomes, and provide cost-effective environment for patient care.
• Meets regularly with Transplant clinical staff and medical director to review patient issues and quality assurance/process improvement initiatives.
• Works with the clinic leadership to ensure quality of experience for all, every encounter, every time. Provides resources for managers to ensure staff is dedicated to superb customer service and responds to patient, physician or staff complaints.
• Provides budgetary oversight of the department and manages efficiency to match resources to the work.
• Participates in Transplant committees, Transplant QA and PI committees, patient selection and team meetings
• Provides guidance in the ongoing review and update of Transplant Center policies and procedures to ensure regulatory compliance, including recipient evaluation and medical management during pre, intra and post phases of transplant care. Will review and approve all clinical policies and procedures at least annually.

Performs most work under normal office conditions;
Work requires walking, standing, sitting and lifting. Must lift a minimum of 10 pounds. Must speak English in simple, understandable terms and have an intact sense of sight and hearing.

RN, NP, PA-C, or RPh required. Advanced clinical degree (NP, PA-C, MSW, MSN or PharmD) required. 5 years' experience in leadership required, 3 years leadership experience in Transplant preferred.