Club Level Supervisor

The opportunity

Delaware North Sport service is hiring seasonal Club Level Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. As a Club Level Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

$15.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Assign duties to scheduled staff.
• Perform some service tasks, such asas assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaintsregardingfood quality, service, oraccommodations.
• Review work procedures and operational problems todetermineways to improve service, performance, or safety.
• Assist Manager with staff training and compliance.
• Monitor daily and hourly cleaning.
• Ensures proper cash handling and tip record-keeping for the shift.
• Ensure associates are kept informed of any changes in policies or events.
• Other duties as assigned.

• At least two years of supervisory experience is preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Must be able to implement rules and direct staff.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relations skills.
• A true desireto satisfy the needs of others in a fast-paced environment.
• Must be able to obtain a Milwaukee Bartending License.
• Must be at least 18 years old.
• Must be able to work nights, days, weekends, and holidays.

• Standing and walking for the entire length of the shift.
• Frequently required to reach up to 6-7 feet,twist atthe waist, bending, and squatting.
• Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
• Exposed tooutdoors and variable temperatures.

Days
Evenings
Holidays
Weekends

Source:
Hospitality Online