Assistant General Manager

Back of House Assistant General Manager

Looking for a rewarding leadership role? Become a Back of House Assistant General Manager at Drury Hotels! Are you a cleaning professional with a passion for excellence and a keen eye for detail? We're looking for an enthusiastic and experienced BOH Manager to lead our dynamic housekeeping, laundry, and maintenance teams and ensure our hotel continues to shine!

Property

Location:

700 N. Water Street
- Milwaukee, Wisconsin 53202

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth
  - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being
  - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement
  - Company-matched 401(k)
• Award-winning
  - Ranked among Newsweek's America's Greatest Workplaces 2025
• Incentives
  - Quarterly bonuses (we succeed together!) based on hotel results
• Incentives
  - This position is eligible for a semi-annual bonus based on hotel and company performance

What You Will Do

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:

• Lead and inspire a team of housekeeping, laundry, and maintenance professionals to maintain the highest standards of cleanliness, functionality, and service.
• Ensure that guest rooms and public areas exceed expectations in terms of cleanliness and presentation.
• Oversee the maintenance of the hotel, ensuring everything is in top-notch condition for our guests.
• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

What We Expect Of You

• Passion to serve others and exceed our guests' expectations
• Bachelor's degree in hospitality, business, or related field preferred
• Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred