Bartender

Who We Are

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospital ity Management Company . Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management.

With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

Reports to:

AGM

Department:
Food & Beverage

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospital ity Management Company . Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management.

With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

The Bartender at Hyatt Place Milwaukee Downtown plays a pivotal role in delivering exceptional service to our guests by preparing and serving a variety of beverages, including cocktails, beer, and wine, in a welcoming and hospitable environment. This position requires a commitment to ensuring superior guest satisfaction while maintaining operational efficiency and promoting sales.

• Availability & Flexibility:
  Able to work rotating shifts, including weekends, nights, and overtime as needed.
• Beverage Preparation:
  Prepare and serve cocktails, wine, beer, and other beverages according to established recipes and standards.
• Guest Interaction:
  Take guest orders, provide recommendations, and upselling products to maximize sales opportunities. Create personalized suggestions based on guest preferences.
• Menu Knowledge:
  Possess a thorough understanding of the menu, including all food and drink items, to assist guests and make informed suggestions.
• Espresso & Starbucks Beverages:
  Operate the espresso machine and prepare all Starbucks beverages in accordance with standard recipes.
• Customer Service Excellence:
  Interact with guests in a courteous and friendly manner, ensuring an outstanding guest experience.
• Bar Setup & Cleanliness:
  Set up the bar, including liquor, glasses, silverware, ice, and garnishes. Maintain cleanliness of bar areas and perform general sanitation duties.
• Order Entry:
  Accurately enter orders into the MICROS system for proper reporting and order tracking.
• Cash Handling:
  Count and verify cash bank at the beginning and end of each shift.
• Inventory Management:
  Report missing or low-stock items to the F&B team to ensure consistency in stock levels.
• Feedback & Resolution:
  Regularly check on guests to gather feedback on their experience and resolve any concerns promptly.
• Side Work:
  Complete side work at the end of each shift and communicate any issues to F&B leads.
• Uniform & Appearance:
  Adhere to the uniform standards and maintain a high level of personal grooming and cleanliness.
• Safety & Security:
  Ensure compliance with safety and security…