Guest Room Attendant

Who We Are

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospital ity Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management.

With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospital ity Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management.

With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

A Guest Room Attendant (GRA) at Hyatt Place Milwaukee Downtown is responsible for cleaning and maintaining guest rooms and public areas to meet the hotel's standards and policies. This includes tasks such as making beds, dusting, vacuuming, and replenishing amenities. GRAs ensure that rooms are ready for guest occupancy, providing a welcoming and clean environment. They also promptly report any maintenance issues to supervisors.

This position requires providing courteous, efficient, and attentive service to guests, contributing to their overall satisfaction and the hotel’s reputation for excellence.

• Work Flexibility:
  Able to work seven days a week, including weekends, holidays, and rotating shifts as needed.
• Independence:
  Work independently while following instructions and prioritizing tasks effectively.
• Key Security:
  Follow key checkout procedures to maintain proper key security.
• Support for Room Attendants:
  Actively assist room attendants on guest floors by delivering and collecting supplies, amenities, and linen.
• Cleaning Tasks:
  • Sanitize and clean restrooms.
  • Dust all room surfaces, clean mirrors, fixtures, and floors.
  • Vacuum carpets, upholstered furniture, and draperies.
  • Empty wastebaskets, clean ashtrays, and remove trash to disposal areas.
  • Sweep, scrub, and mop all areas as needed.
  • Dust and polish furniture and equipment.
• Replenishment:
  Restock guest rooms with supplies, such as glasses, linens, stationery, and bathroom amenities.
• Linen Closet Organization:
  Maintain and organize linen closets to ensure all items needed are stocked and readily available.
• Public Area Maintenance:
  Maintain the cleanliness and organization of the hotel’s public facilities, including stairwells, hallways, vending areas, outdoor corridors, lobby area, break room, fitness center, back office, laundry room, and public restrooms.
• Daily Reports:
  Complete daily housekeeping reports as required to maintain smooth and efficient operations.
• Safety & Security:
  Follow all established safety and security protocols. Be able to work safely with cleaning chemicals…