Senior Events Manager
Listed on 2026-09-27
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Hospitality / Hotel / Catering
Event Management & Planning, Hotel/Hospitality Sales, Hospitality & Tourism
JOB TITLE:
Senior Event Manager DEPARTMENT:
Events SUPERVISOR:
Area Director, Meetings & Events UPDATED:
September 2026 PURPOSE OF POSITION:
Responsible for coordinating and supervising assigned group business after it is turned over by the sales department through the closure of the event while maintaining profitable operations and high-quality products and service.
ESSENTIAL FUNCTIONS:Maintain timely communication with clients throughout the planning process to assigned groups
Upsell definite programs to maximize food and beverage revenue and average check amount
Accurate and timely preparation of event orders, set-up diagrams, group resumes, and other informational forms
Supervise and attend the overall set up and implementation of events and meetings
Communicate with relevant departments to ensure proper service of accounts
Maintain accurate information and revenues in Delphi at all times to ensure accurate forecasting
Mentor members of the Conference Services Team based on assigned business segments
Support the sales team with client site visits
Perform other duties as assigned
JOB REQUIREMENTS:
Thorough knowledge of service flow and capabilities in all revenue areas
Effective and professional written and verbal communication with internal and external guests
Ability to effectively network and market our property
Plan and conduct pre and post-convention meetings with clients and respective departments
Document tracking of group activity. Access and input data into a computer system to generate account history reports
Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout the property
Introduce key operation personnel to client and/or on-site contact
Follow up with client after the function to ensure customer satisfaction
Able to work independently
Ensure guest satisfaction by timely follow up correspondence
Adhere and support hotel and corporate policy and procedures
Maintain accurate administrative files
Be to work every day on time
Keep abreast of current market trends
Heavily attend community and business events
Maintain a high level of professional appearance, demeanor and image of self and hotel
Support and monitor cleanliness and safety issues when touring the hotel
Be sales and profit minded
Stay through the entree course of any food function
REQUIRED:
Able to use Microsoft Office Suite
Strong multiple project management skills.
Good communication skills
Ability to read, write and speak the English language fluently to interact with clients.
Ability to analyze client needs and negotiate pricing.
Ability to work under time pressures and extensive hours.
Minimum of 2-3 yr hotel/service experience, operational food and beverage experience preferred.
REQUIRED:
Any combination of education and experience equivalent to graduation from high school
College degree preferred.
- Hourly/Yearly Wage: 75000.00
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