People Operations Coordinator

What You Will Contribute

The People Operations Coordinator provides administrative and operational support across the employee lifecycle, ensuring HR processes are executed accurately, efficiently, and with a strong focus on employee service. This role supports employee records, HR systems, benefits administration, compliance activities, reporting, and employee inquiries. It partners with HR owners who are responsible for process design, technology strategy, and operational governance to deliver an exceptional employee experience.

• Maintain employee records and HR documentation.
• Execute employee lifecycle transactions and maintain associated documentation in HR systems.
• Prepare HR communications, correspondence, and employment-related documentation.
• Assist with administration of the Motus vehicle program.
• Support document retention, auditing, and compliance processes.

• Coordinate offboarding and required employment documentation in accordance with established People Operations processes.
• Administer and support employee recognition programs, including service awards.
• Serve as a key point of contact for employee questions and HR support.

• Maintain employee information within HR systems and ensure data accuracy.
• Generate standard and ad‑hoc reports and support HR data requests.
• Participate in user acceptance testing, document business requirements, and support implementation of HR system enhancements.
• Perform routine data audits, identify discrepancies, and escalat[e] systemic issues as appropriate.

• Process benefit‑related invoices and support benefit administration activities.
• Coordinate employee programs, including tuition reimbursement, wellness initiatives, commuter benefits, scholarship programs, and other HR‑sponsored offerings.
• Respond to employment verification requests.

• Execute established compliance and record‑keeping processes and support internal and external audit activities.
• Assist with internal and external audits.
• Serve as the first point of contact for HR inquiries and provide exceptional customer service to employees and managers.
• Maintain confidentiality and professionalism in handling sensitive information.

• Associate’s or bachelor’s degree in human resources, business administration, or a related field preferred.
• 2+ years of experience in Human Resources, People Operations, Benefits, Payroll, or a related administrative role.
• Experience working with HR systems and employee data; prior experience with Workday or a similar HRIS platform is preferred.

• Strong organizational, communication, and customer service skills.
• Exceptional attention to detail and ability to manage confidential information.
• Proficiency in Microsoft Office, including Excel and Outlook.
• Experience supporting multiple HR disciplines.

• Collaboration:
  
  Work collaboratively with others across the organization to achieve shared objectives.
• Communication:
  Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others.
• Initiating Action:
  Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.
• Work Standards:
  Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self‑impose standards of excellence rather than having standards imposed.

• Work is performed in an office environment and requires the ability to operate standard office equipment.
• Requires prolonged periods of talking/listening.
• Work is performed in close proximity to others.
• Must be able to sit for prolonged periods of time.

• Competitive Pay
• Annual Bonus
• Eligible for Annual Pay Increases
• Comprehensive health, vision, and dental coverage
• 15 days Paid Time Off plus 11 paid holidays
• Retirement contributions: 25 cents for every dollar contributed to the plan, up to 7 % of eligible…