Senior Consultant - Salesforce

As a Senior Salesforce Consultant at Penrod, you’ll play a critical role in designing, architecting, and delivering Salesforce solutions that power meaningful outcomes for Healthcare and Life Sciences organizations. You’ll partner closely with clients and internal teams to translate complex business needs into scalable, secure, and high-impact Salesforce solutions, owning the work from solution design through delivery. If you thrive in a collaborative consulting environment, enjoy leading technical conversations, and are passionate about creating exceptional digital experiences in HLS, this is your opportunity to make a real difference.

• Perform detailed analysis of business and technical requirements, in close collaboration with Project Managers and client stakeholders
• Develop and maintain validation rules, custom workflows and process, lead/opportunity pipeline management, service request and bug and feature requests, test and QA in sandbox and be the master of clean data
• Develop reporting and dashboard functions as well as business intelligence analytics
• Train/support end users with respect to their use of the Salesforce application
• Lead Salesforce technical architecture discussions and manage/educate stakeholders
• Direct the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale
• Within the first two weeks, lead a client solution design session with a Health & Life Sciences client
• Within the first 3-4 weeks, complete the documentation of a client technical architecture for a Health & Life Sciences client
• Complete architecture design of at least 5 customer solutions within the first year of employment
• Delegate the implementation to other team members

• 2+ years of Consulting Experience
• 3+ years of Salesforce experience in an HLS industry vertical
• Have 2+ Salesforce certifications (Salesforce Certified Administrator and one other)
• Have implemented Sales, Service, Experience Cloud
• Have Healthcare & Life Sciences industry experience
• Have built solutions using custom declarative automations (Flows, Guided Engagement)
• Have the ability to gather essential business requirements and translate them into functional designs, including user stories and diagrams
• Have excellent time management, prioritization and communication skills
• Maintain a wide degree of flexibility and latitude
• Have the ability to handle stress and last-minute, urgent requests
• Have strong analytical, problem-solving, and organizational skills (detail-oriented)
• Maintain empathy and positivity towards clients and team members when faced with challenging situations and/or relationships
• Are able to clearly communicate, both verbally and written, complex technical concepts to both technical and non-technical stakeholders
• Share your experience with others, through 1:1 mentoring, leading team projects, and occasional practice-wide presentations
• Have the ability and willingness to travel up to 25%
• Also have FSL, Health Cloud, or CPQ experience
• Have experience in enterprise software development, integrations, or support
• Have strategic planning experience
• Possess strong consultative, analytical, problem-solving, and organizational skills

Range: $120,000-$140,000

At Penrod, we believe in supporting our team members both professionally and personally. We offer a comprehensive benefits package designed to ensure your well-being and growth, including generous health, dental, and vision insurance, a 401(k) with company match to help you plan for the future, and ample paid time off for a healthy work-life balance. Beyond the standard, we're proud to provide opportunities for continuous learning and career development, fostering an environment where you can truly thrive and build a lasting career with us.

Our Benefits Package Includes:

• 100% employer-paid medical, dental, and vision premiums for eligible employees
• Employer-paid short-term disability
• Volunteer Time Off
• 10 company holidays
• 401k + 4% Company Match + No Vesting Period
• Monthly wellness and phone stipends
• Paid parental leave for birthing and non-birthing parents
• Annual company get-together — Penrod Palooza!