Service Desk Manager - Lead Hybrid IT Support Users
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-02-16
Listing for:
Sun Life Financial
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, IT Project Manager
Job Description & How to Apply Below
A global financial services firm in Milwaukee is seeking a Service Desk Manager to lead a team that supports over 5,000 employees. This hybrid role involves owning documentation and contributing to service desk strategy while driving high-quality support. The ideal candidate will have a Bachelor's degree in IT or similar, alongside 3+ years in IT Operations and proven experience managing service teams.
Competitive salary of $70,300 - $105,500, plus an annual incentive based on performance.
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