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IT Project Manager HelpDesk/Support

Hybrid IT Service Desk Manager — Lead a 6-Person Team

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Sun Life
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading benefits provider is looking for a Service Desk Manager to lead a hybrid IT Service Desk. The role requires strong leadership, analytical skills, and experience with Service Now. The successful candidate will manage a team, ensure consistent end-user support, and adhere to service level agreements. This position offers an inclusive work environment and opportunities for professional growth. Salary range is competitive and benefits are comprehensive, aimed at fostering employee well-being.
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