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Senior Second-Level Service Desk Manager — IT Ops & Leader
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-02-09
Listing for:
Sun Life
Full Time
position Listed on 2026-02-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A major employee benefits provider is seeking a skilled Second Level Service Desk Manager in Milwaukee, Wisconsin. This role involves leading a team to ensure high-quality technical support and operational excellence. You will manage staffing, foster team morale, and oversee service desk operations while driving continuous improvement initiatives. Ideal candidates possess a degree in IT or Business, 2+ years of management experience, and strong customer service skills.
Competitive salary and benefits offered.
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Position Requirements
10+ Years
work experience
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