Digital Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Digital Product Managers at U. S. Bank are customer obsessed in defining and delivering the strategy and vision required for digital experiences to stay ahead of constantly evolving economic, competitive, technological, and customer needs. As a Digital Product Manager, you will:

• Manage digital products including Aries (case management), Sapience (workplace data solution), Email Management (AI-driven rules engine), and MIC (KRI/KPI dashboard and attestation platform).
• Lead product discovery, analyze user ideas, conduct research, and develop product intent briefs outlining ROI, OKRs, and stakeholder groups.
• Present prioritized initiatives to leadership, create product roadmaps, and hand off to product owner teams for execution.
• Post-launch, measure adoption, gather user feedback, and cycle insights back into product improvement.

• Translate problem statements into actionable solutions, combining creative thinking and research.
• Conduct external benchmarking and analyze complex data relationships, especially source/reference data across multiple business lines.
• Integrate AI features into existing applications and understand prompt engines.
• Communicate and present effectively to senior leaders, facilitate prioritization discussions, and produce detailed artifacts (roadmaps, briefs, vision statements).
• Collaborate with data analytics, UI/UX development, and cross-functional stakeholders.

• Strong communication, listening, and writing abilities.
• Strategic thinking and vision, with the ability to explain concepts clearly.
• Experience with digital products, Service Now or Salesforce, and challenging data integrations.
• Understanding of data relationships, CRM-level data, and operational challenges across business lines.
• Change management and influence skills to drive adoption and overcome resistance.

• Digital Product Management experience

• Experience integrating AI into business applications
• Prior experience in product management, business analysis, or similar roles
• Power BI certification or strong data background is a plus
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
• Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
• Preferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to…