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Principal - Implementation

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: LTM
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    Cloud Computing, Data Security
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Principal - Package Implementation

Overview

We are seeking a seasoned Duck Creek Solution Architect to lead end-to-end architecture design and delivery of Duck Creek based solutions across Policy, Billing, and Claims for P&C carriers. You will own the target architecture guide implementation teams and ensure solutions meet business outcomes for scalability performance security and regulatory compliance in the US insurance market.

Key Responsibilities
  • Architecture Ownership:
    Define target and interim architectures for Duck Creek Policy Billing and Claims; govern solution integrity across discovery, design, build and go live
  • Requirements Road mapping:
    Translate business LOB needs into scalable solution blueprints, integration designs, data models and product configuration strategies
  • Platform Expertise:
    Lead configuration and extensions using Duck Creek tools; author Forms, Templates Anywhere, APIs, Producer codes, Rating, Product Studio, ensuring upgrade-safe patterns
  • Integration Data Design: APIs and event flows; oversee data migration, archival and reporting architectures, operational data stores, EDW, downstream analytics
  • Nonfunctional Excellence:
    Establish performance, availability, resiliency and DR patterns; caching, throttling, async processing, autoscaling, blue/green, canary
  • Cloud Dev Ops:
    Define CI/CD pipelines, environment strategy, infrastructure as code and observability for cloud-native deployments (Azure, AWS)
  • Security Compliance:
    Ensure SOC2/ISO
    27001 controls, privacy and regulatory alignment (e.g., state DOI rules, UET, AeSignature, PCI for payments)
  • Delivery Leadership:
    Provide technical leadership to engineers and configuration specialists; BA/QA review estimates, design docs and code; remove delivery risks
  • Stakeholder Management:
    Partner with business leaders, underwriting, claims, ops, product owners and vendor teams; run architecture reviews and exec-level updates
  • Standards Reuse:
    Establish reference architectures, reusable accelerators, best practices and guardrails for multiprogram scale
  • Change Release:
    Govern release readiness, cutover strategies, hypercare and post go-live optimization
Required Qualifications
  • Experience 15 years in enterprise software with 8 years designing and delivering Duck Creek solutions (Policy, Billing, Claims) for P&C carriers in the USA
  • Platform Depth:
    Hands-on with Duck Creek Author, Product, Rating, Forms, Templates Anywhere, APIs, Pascal, TCF, batch and document services and upgrade strategies
  • Insurance Domain:
    Strong knowledge of US P&C products (Personal Auto, Homeowners, Umbrella, Commercial Auto, GL, BOP, Property) rating, ISO filings, endorsements, compliance and bureau updates
  • Architecture

    Skills:

    Proven track record with microservices, API-led integration, event-driven designs, 12-factor apps and domain-driven design
  • Cloud Dev Ops:
    Production experience on Azure and/or AWS; infrastructure as code (ARM, Bicep, Terraform), containerization (Docker, Kubernetes), CICD (Azure Dev Ops, Git Hub Actions, Jenkins) and observability (App Insights, Cloud Watch, ELK)
Primary Skills (Must Have)
  • Duck Creek Suite:
    Policy, Billing, Claims;
    Author, Rating, Forms, Templates Anywhere, APIs; batch processing; product configuration; product modeling
  • Dev Ops:
    Git branching strategies, CI/CD pipelines, artifact version management, automated testing, feature flags
  • Security:
    App Sec and cloud security best practices, encryption, secrets management, vulnerability remediation, audit logging
  • Data: SQL Server, performance tuning, indexing, data migration, archival strategies, reporting feeds for BI analytics
Soft Skills
  • Leadership
    :
    Ability to drive technical decisions across cross-functional teams and vendor partners; coach and mentor engineers and product teams
  • Communication
    :
    Translate complex technical concepts for executives and nontechnical stakeholders; produce clear architecture docs and diagrams
  • Stakeholder Management
    :
    Facilitate workshops, negotiate tradeoffs and build consensus across underwriting, claims, finance and compliance
Benefits
  • Comprehensive Medical Plan covering Medical, Dental, Vision
  • Short Term and Long-Term Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Paid Paternity and Maternity…
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