Senior IT Director, ERP

Job Location (Short):
Milwaukee, Wisconsin, USA,  | Chicago, Illinois, USA, 60631

Requisition

Onsite or Remote:
Onsite Position

Join Komatsu and Be Part of Something Big!

The Senior IT Director, ERP Applications owns Komatsu’s SAP S/4

HANA transformation and long‑term ERP operating model. This role is accountable for delivering a successful implementation and ensuring the organization is prepared to operate, support, and continuously improve the platform post go‑live—driving system stability, adoption, and sustained business value.

As a trusted business and technology leader, this individual quickly builds credibility with executive and functional stakeholders, aligning ERP strategy, process design, and organizational readiness to fully embed ERP capabilities into day‑to‑day operations.

This role requires a leader with strong business acumen, deep technical expertise across platforms, and a proven track record leading large‑scale transformation programs and complex vendor ecosystems.

• SAP S/4
  
  HANA operating as a stable, trusted enterprise platform
• Clear business ownership of ERP‑enabled processes
• A scalable ERP support model with defined accountability
• Measurable improvements in efficiency, data quality, and decision‑making
• Reduced post‑go‑live risk and reliance on external vendors over time

Executive Leadership & Strategy

• Own the end‑to‑end ERP lifecycle, including transformation strategy, implementation delivery, and transition to steady‑state operations.
• Define and maintain a multi‑year ERP roadmap that integrates process harmonization, data standardization, technology modernization, and post‑go‑live optimization.
• Establish a clear ERP operating model that defines accountability for run, enhance, and innovate activities following implementation.
• Anticipate future technology, business, and industry trends to ensure ERP capabilities continue to enable enterprise performance.

Transformation, Stabilization & Operational Readiness

• Lead the full ERP lifecycle from design through deployment, stabilization, and transition to steady‑state operations.
• Ensure the organization is prepared to support, maintain, and evolve the ERP platform through clearly defined ownership, support structures, and operating processes.
• Own hyper‑care and stabilization phases, ensuring performance, adoption, and business confidence are established before transitioning to normal operations.
• Drive enterprise process harmonization and ensure standardized processes are embedded into daily operations and performance management.

Business Relationship Management

• Establish trust and credibility with executive and functional leaders by demonstrating deep understanding of their operational priorities and challenges.
• Operate as the enterprise integrator—aligning business strategy, process ownership, and ERP execution to deliver measurable performance improvements.
• Partner with business leaders to transition from a “project mindset” to operational ownership of ERP‑enabled processes.
• Ensure transparent, consistent communication of ERP performance, risks, and outcomes during both transformation and steady‑state operations.

Vendor & Partner Governance

• Serve as the single accountable executive owner for ERP vendors across implementation and post‑implementation support, ensuring delivery quality, operational stability, and value realization.
• Transition vendor engagement models from implementation‑focused delivery to sustainable support and optimization frameworks.
• Hold partners accountable for business outcomes, not just technical milestones.

Technology & Operations Oversight

• Ensure ERP platforms and surrounding systems operate reliably and securely during migration and in steady‑state operations.
• Establish ERP service management, monitoring, escalation, and performance metrics to support reliable day‑to‑day operations post‑go‑live.
• Own ERP operational risk management, including cybersecurity, compliance, licensing, and resilience.
• Ensure legacy systems are responsibly decommissioned or integrated following ERP deployment.

Talent Development & Team Leadership

• Build and lead a senior ERP leadership organization…