Onsite AV Service Technician

Diversified is a global leader in audio visual and media innovation, known for designing and building experiential environments for major media organizations, retailers, sports venues, corporate enterprises, and government agencies.

• Function as an AV support technician within a client site.
• Collaborate successfully with Diversified team members and departments.
• Provide supporting assists for end‑user meetings, conferences, and events.
• Perform routine preventive maintenance of technical systems.
• Resolve system/equipment faults discovered within systems.
• Interface with others related to equipment faults and repair needs.
• Collaborate with manufacturers/vendors to facilitate equipment repair needs.
• Develop and manage an inventory tracking/recording mechanism.
• Track/update repair needs, work duties, and events within ticketing systems.
• Produce summary and detailed reports.

The technician will be provided a working area within an office/business environment. The role may often be called upon to support and perform work on systems located throughout the client's building(s) and campus grounds. This may include walking great distances regularly, traversing up/down stairwells, working with hand tools and/or electric power tools, and handling equipment weighing up to 50 pounds. Temperatures may vary within the physical environments.

Stresses may arise related to system/equipment failures or difficult client interactions.

Education/

Certifications:

high school diploma or equivalent. Preference will be given to applicants possessing a postsecondary education degree, a technical school certification/degree.

Required Skills/

Qualifications:

• 1 to 3 years of experience in enterprise level AV support
• Competencies in Crestron and QSC control systems
• Competencies in Zoom and MS Teams technology

Desired Skills/

Qualifications:

• AVIXA CTS certifications, Biamp certifications, Crestron certifications, or Networking/IT related certifications.
• Experience with audiovisual systems, ranging from conference room technology to control center environments
• Experience with Logitech, Shure, QSC, Ross, Tripleplay, Dante Audio, TV One, EDC Speakers, and Matrox

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan options to suit your family's needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short‑Term and Long‑Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits:
  Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits
• And much more

Our compensation ranges reflect the cost of labor across several U.S. geographic markets. Pay is based on market location and may vary depending on job‑related knowledge, skills and experience. Other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact  so we can assist you.

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.