P&C Tech and Analytics Director

Overview

The P&C Technology & Analytics Director – North America is responsible for executing the regional People & Culture technology and analytics strategy for the United States and Canada.

• This role partners closely with the Global P&C Technology, Analytics & Operations Leader to ensure regional alignment with global HR technology standards, data governance, and analytics capabilities while addressing North America–specific regulatory, operational, and business needs.

• The role ensures the effective adoption, optimization, and continuous improvement of HR technologies, data insights, and analytics solutions that enable People & Culture leaders to make informed decisions and improve employee experience across North America.

• Execute the global P&C technology roadmap across the United States and Canada.
• Partner with global HR technology leadership to ensure regional solutions align with enterprise architecture and standards.
• Identify regional business needs and translate them into scalable technology and analytics solutions.
• Support implementation, optimization, and lifecycle management of HR technology platforms used across North America.
• Ensure regional adoption of HR technology solutions including HRSD, ATS, Core HR, Talent, and Analytics platforms.
• Partner with IT and global teams to manage system enhancements, integrations, and technology improvements.
• Oversees HR technology vendor relationships (e.g., core HRIS, analytics platforms, and regional solutions), ensuring service-level agreements, system performance, and enhancements align with North America business needs and global P&C technology standards.
• Lead development and delivery of HR dashboards, workforce analytics, and reporting for North American P&C leaders.
• Ensure data accuracy, governance, and consistency aligned with global HR data standards.
• Translate workforce data into actionable insights to support business decisions.
• Serve as the primary liaison between North America P&C leadership and global HR technology teams.
• Partner with HR Business Partners and COEs to understand regional workforce needs and enable data-driven solutions.
• Provide thought partnership to business leaders on workforce insights, trends, and strategic decision-making.
• Thrives in environments of transformation and evolving priorities. Maintains momentum during ambiguity, navigates competing stakeholder needs, and adapts quickly to new technologies, operating models, and business requirements.
• Identify opportunities to automate HR processes and improve efficiency through digital tools.
• Drive improvements in reporting, analytics capabilities, and HR technology adoption.
• Promote data literacy and use of analytics across HR leadership in North America systems, processes, and operating models.
• Partners closely with IT on solutions architecture, security, and data governance.
• Bring Our Standards to life through disciplined execution, transparency, and enterprise stewardship.
• Lead regional HR technology and analytics resources supporting North America.
• Provide direction, coaching, and capability development for team members.
• Ensure alignment with global HR technology operating models and governance.

Required Experience & Skills

• 8 years of experience in HR technology leadership roles.
• Experience supporting large-scale HR technology platforms and analytics initiatives.
• Strong understanding of HR processes across the employee lifecycle (hire-to-retire).
• Experience translating business needs into technology and analytics solutions at leadership levels and individual contributor levels.
• Demonstrated ability to work in a global, matrixed environment. 10 years of progressive HR leadership experience.
• Experience leading complex projects in matrixed organizations.
• Strong strategic thinking, change leadership, and stakeholder influence capabilities.
• Experience with enterprise HR platforms such as Oracle HCM, Service Now HRSD, or similar solutions.
• Experience with workforce analytics tools (Power BI, Snowflake, or equivalent).
• Experience supporting HR shared services or global HR transformation initiatives.

• Nice to Haves
• Experience with enterprise HR platforms such as…