Desktop Engineer
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-06-17
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Support, Technical Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
Responsibilities
- 1. Install and configure desktops, laptops, mobile devices, and associated peripherals and related software
- 2. Perform onsite updates, configuration changes, or software installations and security patches
- 3. Perform bulk MACDs
- 4. Provide technical support and setup during special events such as conferences
- 5. Provide onsite technical assistance to Authorized Users
- 6. Provide technical support and setup during special events such as conferences
- 7. Excellent Troubleshooting Skills on Desktops, Laptops, Windows Operating System and hardware issues
- 8. Experience in Hardware knowledge (Dell, HP, IBM Desktop), basic hardware (Server, Blade, Storage, Tape Library, Network Devices, Firewall, Cabling and troubleshooting Network issues
- 9. Experience in providing VIP support
- 10. Excellent listening skills & ability to communicate clearly and fluently in English
- 11. Should be able to travel (Drive down) to nearby customer locations when necessary
- 12. Co-ordination with offshore team and Third-party Vendors for break-fix.
- 13. Flexibility to work in on-call support for critical issues during weekend/after business hours
- 14. Participate in weekly/ monthly/ customer meeting and provide activities report.
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