Director of Salesforce

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

The Director of Salesforce, University Information Services (UIS) - Georgetown University leverages native Salesforce functionality, custom Apex development, and integrations with external systems to deliver results that align with the organization’s mission. This role involves collaborating with stakeholders to translate requirements into effective Salesforce solutions, prioritizing native functionality and strategic customization. This position also supports data‑driven workflows and reporting and participates in code reviews to ensure high‑quality development practices.

• Collaborate with stakeholders, including the Office of Advancement, to translate requirements into effective Salesforce solutions.
• Develop, test, document, and deploy custom Salesforce features and integrations.
• Participate in code reviews to ensure high‑quality development practices.
• Monitor system performance and proactively resolve issues affecting the Salesforce environment.
• Serve as a technical lead for the Salesforce ecosystem and define best practices.
• Maintain ownership of the Salesforce ecosystem, including architecture and data integrations.

This position collaborates with stakeholders, the Associate Vice President – Solutions Engineering and IT Services, Director of Platform Development, and UX professionals to assess and plan for evolving system needs. The role will also work with technical and non‑technical stakeholders to manage and support the platform.

• Minimum of five (5) years of experience as a Salesforce Developer or related IT experience, including work with enterprise‑level databases.
• Proven expertise in Salesforce platform development (Salesforce Certified Platform DeveloperI and Salesforce Certified Mulesoft Developer required), customization, and integration with tools such as Apex, validation rules, custom objects, and page layouts.
• Experience in Salesforce administration, APIs, data management tools (e.g., data loader), and handling data exchange formats (XML, JSON, CSV).
• Familiarity with Apex/Visualforce, data modeling, and schema design.
• Salesforce Certified Platform Developer II preferred.

This position has been designated as Hybrid.

Projected salary: $80,429.00 - $.

GEU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work‑life balance benefits, employee discounts, and an array of voluntary insurance options.