Site Reliability Engineer

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Site Reliability Engineer I, you’ll drive our technology vision forward and push the boundaries of innovation with cutting‑edge solutions. This is your opportunity to work with groundbreaking technology and tackle complex challenges, shaping the future of our tech landscape. If you are passionate about innovation and eager to make a difference, we would love to have you as a part of our dynamic and forward‑thinking team.

• Be the frontline hero supporting critical web applications across Development, Beta, and Production environments including rotating on‑call duties to keep systems running 24/7.
• Solve high‑impact technical puzzles by digging into complex issues, identifying root causes, and delivering fast, effective resolutions across multiple systems.
• Collaborate across teams, triage escalations, partner with other support tiers, and interface with tech teams and stakeholders to drive company‑wide success.
• Contribute to agile innovation by participating in Agile/SAFe processes and supporting deployments in both on‑prem and cloud environments (AWS/Azure).
• Champion customer experience by managing escalations professionally, resolving concerns efficiently, and ensuring every interaction reflects our commitment to excellence.
• Stay sharp and SLA‑compliant by balancing urgency with precision and maintaining high service standards in every aspect of technical support.

• Strong understanding of object‑oriented programming and SDLC, with hands‑on experience in scripting (C#, Java, Python), basic SQL/PostgreSQL, code branching/merging, and cloud computing best practices—including deployment, management, and security—combined with solid project management and communication skills.
• 1‑3 years of experience in SRE, Technical Support, or Software Engineering.
• Bachelor’s degree in Computer Science, Computer Engineering or equivalent experience.
• Hybrid work: will require you to be in the office (Boston, Maitland, or Milwaukee) 25% of the time.

• A flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

$53,000.00 - $90,400.00

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

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Alegeus may use AI technology during candidate interviews. The uses include recording, note‑taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.