PC Support Technician

Job Overview

The PC Support Technician provides onsite technical support to hospital staff, focusing on device refresh tasks, troubleshooting, and ensuring reliable access to technology in a clinical environment.

• Perform laptop and desktop refresh tasks, including installation, configuration, imaging, and troubleshooting.
• Provide onsite technical support to hospital staff with minimal disruption to clinical workflows.
• Maintain accurate documentation of equipment inventory, service requests, and completed work.
• Collaborate with IT team members to resolve technical issues promptly.
• Ensure adherence to hospital policies, procedures, and security protocols.

• Proven experience in field services, desktop support, or a similar technical support role.
• Strong customer service skills with ability to communicate effectively with medical staff.
• Detail-oriented with strong organizational abilities.
• Self‑motivated and capable of working independently.
• Experience in a hospital IT environment is a plus.

• Time Management:
  Ability to prioritize and manage tasks in a fast‑paced environment.
• Adaptability:
  Comfortable handling unexpected issues and changing priorities.
• Communication:
  Strong written and verbal communication skills for documentation and user interaction.
• Team
  
  Collaboration:
  
  Ability to work effectively with IT team members and internal stakeholders.
• Technical
  
  Certifications:
  
  CompTIA A+, Network+, or similar preferred.
• Basic Networking Knowledge:
  Understanding of basic network configurations and troubleshooting.

Contract position based out of Milwaukee, WI.

The pay range is $20.00 - $22.00 per hour.

Eligibility requirements apply to some benefits. Potential benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (voluntary life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation, or sick leave)

Fully onsite in Milwaukee, WI.

Position is anticipated to close on Jun 25, 2026.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.