Customer Co-Innovation Lead - AI & Autonomy

Milwaukee, Wisconsin, United States;
Austin, Texas, United States;
Mayfield Heights, Ohio, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life‑saving medicine on a global scale, and focus on clean water and green mobility
-our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

We are looking for a versatile Customer Co-Innovation Lead to join our AI & Autonomy Commercial Enablement Team. This is an individual contributor role reporting to the Customer Co-Innovation Manager. You will work across sales, R&D, services, and customer stakeholders to shape and manage a focused set of strategic customer engagements and help turn innovation into a commercial engine for Rockwell Automation.

You will support executive customer engagements, showcase emerging AI and autonomy technologies, and help move selected opportunities from early interest to structured execution. They will also oversee progress against R&D deliverables, manage stakeholder alignment and escalation paths, and turn engagement insights into customer proof points, external event content, Automation Fair showcases, and sales enablement.

• Manage a focused portfolio of strategic customer co-innovation accounts.
• Support top-to-top meetings, executive briefings, and customer workshops focused on AI, autonomy, and emerging technologies.
• Present Rockwell's co-innovation model and help customers understand how to move from interest to structured engagement.
• Partner with account teams to define customer goals, commercial relevance, and next steps.

• Define and operationalize a scalable co-innovation framework, including governance cadence across sales, R&D, and services stakeholders
• Track progress, milestones, and outcomes across the co-innovation portfolio; connect engagements to pipeline and revenue impact
• Facilitate regular updates, decision points, and escalation paths - maintaining commercial alignment and keeping projects properly scoped against agreed objectives

• Connect co-innovation activity to pipeline, revenue potential, customer proof points, and repeatable use cases.
• Capture insights from customer engagements and share structured feedback with product, R&D, and commercial teams.
• Identify patterns across accounts that can inform future offerings, messaging, or productization opportunities.

• Turn co-innovation outcomes into content for external events, including Automation Fair and customer showcases.
• Partner with marketing, enablement, and commercial teams to package successful engagements into field‑ready examples.

• Bring a growth mindset, a bias toward inclusion, and a commitment to integrity and accountability to every program and every team you touch.

• Bachelor's Degree.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Ability to travel, including internationally, up to 25% of time.

• Typically requires 8+ years in strategic programs, customer engagement, or cross-functional roles - with a track record of operating both strategically and in the details
• Degree in Engineering, Computer Science, Business, or related field
• Experience managing strategic customer accounts, innovation programs, or complex customer initiatives, including tracking deliverables, decision points, and identifying risks.
• Experience supporting executive customer meetings, top-to-top engagements, workshops, or…