Scrum Master - IT Configure to Quote

Position Summary

Accountable for implementing the scrum framework, coaching others to understand it better, and enabling the team to continuously improve. As the Scrum Master you will guide and ensure the team understands the scrum framework and its values and practices. You will be a servant leader who helps the team to be self-sufficient and achieve its goals via effective Agile and Lean practices.

You will manage three delivery teams that are dispersed globally (NA, LATAM, APAC) and report to the Technical Leader – Configure to Quote.

• Understand, apply and coach Agile and Lean principles within the Scaled Agile Framework (SAFe).
• Establish the scrum process and practices.
• Educate the team about the scrum values.
• Help the team resolve conflicts when possible.
• Protect the scrum team from unnecessary distractions or interference (scope creep, external pressure).
• Facilitate team meetings such as the daily scrum, sprint planning, and sprint retrospectives.
• Guide the team in self‑management, cross‑functionality and Agile practices.
• Help find effective techniques for Product Backlog management and ensure it is ready for the next sprint.
• Nurture team health to foster high performance.
• Help the delivery teams coordinate dependencies and communicate status.
• Collaborate with other agile teams to identify, promote, and adopt best practices.
• Help the team remove any execution roadblocks.
• Manage large projects within the IT application space.

• Bachelor's degree or equivalent relevant experience.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas for this job opening.

• Typically requires 5+ years of relevant work experience.
• Degree in Computer Science, Computer Engineering or equivalent knowledge in the areas of application/software engineering.
• Prior experience in a Scrum Master role with demonstrated capabilities.
• Knowledge and understanding of agile principles, values, techniques, and scrum theory.
• IT applications/business system background.
• On‑hand experience with Jira, Jira Align, and Confluence.
• Understanding of the ITIL framework.
• Experience with providing workshops and presentations.
• Previous experience in a leadership role is a bonus.

• Health Insurance including Medical, Dental and Vision.
• 401(k) plan.
• Paid Time Off.
• Parental and Caregiver Leave.
• Flexible Work Schedule allowing you to work with your manager to create a schedule that fits your personal life.
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