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Service Excellence Governance Lead for Aftermarket
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-08-03
Listing for:
Komatsu
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Komatsu seeks a Sr. Manager, Service Excellence Governance to own and maintain the KMT SPPM, align with global standards, and drive policy adoption across business units, affiliates, and distributors.
The role influences governance and performance for a multi-billion-dollar aftermarket operation. You will lead policy audits, KPI development, and data analytics initiatives, coordinating with IT and Salesforce/Power BI teams to ensure data integrity and actionable insights.
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