Senior IT Director, ERP Applications

Senior IT Director, ERP Applications

Posting

Start Date:

5/20/26

Job Location (Short):
Milwaukee, Wisconsin, USA,  | Chicago, Illinois, USA, 60631

Requisition

Onsite or Remote:
Onsite Position

Join Komatsu and Be Part of Something Big!


Job Overview


The Senior IT Director, ERP Applications owns Komatsu's SAP S/4

HANA transformation and long-term ERP operating model. This role is accountable for delivering a successful implementation and ensuring the organization is prepared to operate, support, and continuously improve the platform post go-live-driving system stability, adoption, and sustained business value.

As a trusted business and technology leader, this individual quickly builds credibility with executive and functional stakeholders, aligning ERP strategy, process design, and organizational readiness to fully embed ERP capabilities into day-to-day operations.

This role requires a leader with strong business acumen, deep technical expertise across platforms, and a proven track record leading large-scale transformation programs and complex vendor ecosystems.

What Success Looks Like

SAP S/4

HANA operating as a stable, trusted enterprise platform
Clear business ownership of ERP-enabled processes
A scalable ERP support model with defined accountability
Measurable improvements in efficiency, data quality, and decision-making
Reduced post-go-live risk and reliance on external vendors over time


Key Job Responsibilities


Executive Leadership & Strategy
o Own the end-to-end ERP lifecycle, including transformation strategy, implementation delivery, and transition to steady-state operations.
o Define and maintain a multi-year ERP roadmap that integrates process harmonization, data standardization, technology modernization, and post-go-live optimization.
o Establish a clear ERP operating model that defines accountability for run, enhance, and innovate activities following implementation.
o Anticipate future technology, business, and industry trends to ensure ERP capabilities continue to enable enterprise performance.

Transformation, Stabilization & Operational Readiness
o Lead the full ERP lifecycle from design through deployment, stabilization, and transition to steady-state operations.
o Ensure the organization is prepared to support, maintain, and evolve the ERP platform through clearly defined ownership, support structures, and operating processes.
o Own hypercare and stabilization phases, ensuring performance, adoption, and business confidence are established before transitioning to normal operations.
o Drive enterprise process harmonization and ensure standardized processes are embedded into daily operations and performance management.

Business Relationship Management
o Establish trust and credibility with executive and functional leaders by demonstrating deep understanding of their operational priorities and challenges.
o Operate as the enterprise integrator-aligning business strategy, process ownership, and ERP execution to deliver measurable performance improvements.
o Partner with business leaders to transition from a "project mindset" to operational ownership of ERP-enabled processes.
o Ensure transparent, consistent communication of ERP performance, risks, and outcomes during both transformation and steady-state operations.

Vendor & Partner Governance
o Serve as the single accountable executive owner for ERP vendors across implementation and post-implementation support, ensuring delivery quality, operational stability, and value realization.
o Transition vendor engagement models from implementation-focused delivery to sustainable support and optimization frameworks.
o Hold partners accountable for business outcomes, not just technical milestones.

Technology & Operations Oversight
o Ensure ERP platforms and surrounding systems operate reliably and securely during migration and in steady-state operations.
o Establish ERP service management, monitoring, escalation, and performance metrics to support reliable day-to-day operations post-go-live.
o Own ERP operational risk management, including cybersecurity, compliance, licensing, and resilience.
o Ensure legacy systems are responsibly decommissioned or integrated following ERP…