Senior IT Director, ERP Applications

Job Location

Milwaukee, Wisconsin, USA,  | Chicago, Illinois, USA, 60631

Onsite Position

The Senior IT Director, ERP Applications owns Komatsu's SAP S/4

HANA transformation and long-term ERP operating model. This role is accountable for delivering a successful implementation and ensuring the organization is prepared to operate, support, and continuously improve the platform post go-live-driving system stability, adoption, and sustained business value.

As a trusted business and technology leader, this individual quickly builds credibility with executive and functional stakeholders, aligning ERP strategy, process design, and organizational readiness to fully embed ERP capabilities into day-to-day operations.

This role requires a leader with strong business acumen, deep technical expertise across platforms, and a proven track record leading large-scale transformation programs and complex vendor ecosystems.

• SAP S/4
  
  HANA operating as a stable, trusted enterprise platform
• Clear business ownership of ERP-enabled processes
• A scalable ERP support model with defined accountability
• Measurable improvements in efficiency, data quality, and decision-making
• Reduced post-go-live risk and reliance on external vendors over time

• Own the endtoend ERP lifecycle, including transformation strategy, implementation delivery, and transition to steady state operations.
• Define and maintain a multiyear ERP roadmap that integrates process harmonization, data standardization, technology modernization, and postgolive optimization.
• Establish a clear ERP operating model that defines accountability for run, enhance, and innovate activities following implementation.
• Anticipate future technology, business, and industry trends to ensure ERP capabilities continue to enable enterprise performance.

• Lead the full ERP lifecycle from design through deployment, stabilization, and transition to steady state operations.
• Ensure the organization is prepared to support, maintain, and evolve the ERP platform through clearly defined ownership, support structures, and operating processes.
• Own hypercare and stabilization phases, ensuring performance, adoption, and business confidence are established before transitioning to normal operations.
• Drive enterprise process harmonization and ensure standardized processes are embedded into daily operations and performance management.

• Establish trust and credibility with executive and functional leaders by demonstrating deep understanding of their operational priorities and challenges.
• Operate as the enterprise integrator-aligning business strategy, process ownership, and ERP execution to deliver measurable performance improvements.
• Partner with business leaders to transition from a "project mindset" to operational ownership of ERPenabled processes.
• Ensure transparent, consistent communication of ERP performance, risks, and outcomes during both transformation and steady state operations.

• Serve as the single accountable executive owner for ERP vendors across implementation and post-implementation support, ensuring delivery quality, operational stability, and value realization.
• Transition vendor engagement models from implementation focused delivery to sustainable support and optimization frameworks.
• Hold partners accountable for business outcomes, not just technical milestones.

• Ensure ERP platforms and surrounding systems operate reliably and securely during migration and in steady state operations.
• Establish ERP service management, monitoring, escalation, and performance metrics to support reliable daytoday operations postgolive.
• Own ERP operational risk management, including cybersecurity, compliance, licensing, and resilience.
• Ensure legacy systems are responsibly decommissioned or integrated following ERP deployment.

• Build and lead a senior ERP leadership organization spanning ERP systems, enterprise applications, data/integration, and business transformation.
• Develop internal capabilities to support, operate, and continuously improve the ERP platform-reducing longterm reliance on external partners.
• Create a culture that treats ERP as a longterm enterprise capability, not a onetime implementation.

• Bachelor's degree required (Business, IT, or related field); MBA or advanced degree preferred.
• Minimum 15 years of IT experience, including 8-10 years in IT management or technology transformation leadership.
• Proven record of delivering global SAP S/4
  
  HANA transformations that achieved measurable business outcomes - including process harmonization, operational efficiency, and cost optimization.
• Proven experience transitioning large ERP programs from implementation into stable, scalable, and well governed steady state operations.
• Demonstrated ability to…