Sr. Analyst, Application Support Engineering

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities.

The Sr. Analyst, Application Support Engineer develops, maintains, and enhances critical business applications, and provides specialized technical, and quick hit solutions for strategic and near term projects. They lead the design and development of solutions aligned with all facets of Tech Data's business units utilizing robust computing architectures in a multi-tier environment. The incumbent delivers products using the Scrum methodologies to ensure the highest priorities are delivered first.

The Sr. Analyst, Application Support Engineer is a subject matter expert who develops software programs to meet project schedule and maintains and supports existing software applications, while working to resolve complex issues.

• Develops or modifies complex software that is optimized for performance.
• Maintains software across multiple business units.
• Develops high profile, high performance solutions using cutting edge technologies.
• Contributes to application software reporting initiatives.
• Maintains and supports existing software applications. Identifies and resolves complex app issues and bugs.
• Interacts with business areas, and systems analysts and/or business analysts to document business requirements and communicate project specifications; clarifies requirement-related issues as needed.
• Tests new installations and/or software prior to release to minimize failures and impact.
• Develops and maintains good understanding of application environment.
• Analyzes business requirements across multiple business areas, usually as a team lead, including the evaluation of application software packages.
• Formulates and defines application scope and objectives; devises and modifies procedures to solve business problems.
• Creates impact and details design documents, translating requirements into an appropriate system design, and version control of deliverables.
• Codes and configures application components and interfaces.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
  - Required
• Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
  - Preferred

• 5+ Years .NET Core, C#, Powershell, SQL, Vb, API and Vendor APIs, Jira, VMware…