Field Application Specialist I - Chicago​/Milwaukee

Job Title

Provides technical training, implementation support, troubleshooting, and consultative application services for bioMérieux diagnostic solutions. Supports customer adoption and utilization of assigned product lines through effective education, problem resolution, and ongoing customer support. Collaborates with internal and external stakeholders to ensure successful instrument implementation, customer satisfaction, and achievement of business objectives. Works independently within established procedures while developing technical expertise and customer relationship management skills.

Required Education, Training and Experience

• Bachelor degree in Medical Technology, Clinical Laboratory Science, Life Sciences, or related scientific field.
• 2+ years of professional related experience with degree in Clinical laboratory, diagnostic, healthcare, or related technical experience.

Preferred Education, Training and Experience

• MLS (ASCP) Certification preferred.
• Experience with CLIA regulations and/or other laboratory credentialing standards preferred.
• Experience supporting laboratory operations, diagnostic testing, customer training, technical support, or similar functions strongly preferred.
• Laboratory Information System (LIS) or Connectivity/Networking experience a plus.
• bioMérieux product experience preferred.

Knowledge, Skills, and Abilities

• Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
• Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
• Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
• Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently.
• Ability to deal with difficult situations in a timely and bold manner.
• Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives.
• Written and Oral Communication skills including the ability to communicate technical data in written and presentation form.
• Build and maintain positive, productive interactions with colleagues.
• Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.
• Advanced skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel.

Working Conditions and Physical Requirements

• Ability to remain in stationary position, either sitting or standing, for prolonged periods
• Ability to ascend/descend stairs, ladders, ramps, and the like
• Ability to wear PPE correctly most of the day
• Ability to adjust or move objects up to 50 pounds in all directions

Travel Requirements

• Domestic travel required: 75%
• International travel required: up to 5%

The estimated salary range for this role in Illinois…