Senior Director, Global Demand Planning & Forecasting

Sr. Director, Global Demand Planning & Forecasting Business:
Global Data Center Solutions (GDCS)

Location:

Milwaukee, WI (Hybrid)

Reports to:

VP, Revenue Operations – Data Centers

As the Sr. Director, Global Demand Planning & Forecasting, you will build and lead a first-of-its-kind global demand planning organization for Johnson Controls’ Data Center business, spanning the Americas, EMEA, and APAC. You will own the end-to-end demand signal – in both units and dollars – across our applied equipment and thermal management portfolio, consolidating regional and product-line forecasts into a single, consensus global demand plan.

Partnering closely with Sales, Finance, Product Management, and the manufacturing plants, you will translate top-down growth targets into an actionable forecast that drives capacity, capital, and supply decisions across 8 manufacturing plants. This is a highly visible, build-from-the-ground-up leadership role that directly shapes how we plan, produce, and deliver to the world’s largest data center customers.

• Build the capability.

  Design and stand up the global demand planning process – including product hierarchy, planning levels, scope (conventional vs. data center demand), decision rights, and accountable handoffs – beginning with a bounded pilot before scaling to a recurring global demand review.

• Lead the team.

  Recruit, develop, and lead a global team of regional Demand Planning Managers (Americas, EMEA, APAC) and global product demand planners, each supported by dedicated analysts.

• Own the forecast.

  Own the monthly consensus demand plan, consolidating qualitative and quantitative inputs, reconciling conflicts between statistical and commercial forecasts, and producing a single global plan in units and dollars.

• Drive accuracy.

  Establish forecast accuracy targets, statistical forecasting models, and bias/variability tracking; use recent results to continuously improve model accuracy and planning behaviors.

• Integrate S&OP.

  Provide the demand-side handshake to Supply Chain and the plants, translating the plan into product mix, factory capacity, capital needs, and supplier requirements ahead of demand realization.

• Plan for growth & NPI.

  Accommodate different data center business models and the uncertainty of new products – including customer-specific programs, NPI, and products without historical demand patterns – through robust lifecycle and phase-in / phase-out planning.

• Partner cross-functionally.

  Chair the monthly demand review, align the demand plan with Finance’s out looking and revenue/backlog planning, and ensure the process drives operational results – not meetings for their own sake.

• Connect the signal.

  Integrate major-customer Q  and account-planning insights into the demand signal, ensuring the voice of the customer shapes the forward plan.

Required

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Finance, or a related field.
• 10+ years of progressive experience in demand planning, forecasting, and S&OP, including 5+ years leading and building teams.
• Demonstrated success establishing or transforming a demand planning / S&OP process at a product-region level in a global, multi-plant manufacturing environment.
• Deep expertise in statistical forecasting, consensus demand planning, forecast accuracy measurement, and demand/supply reconciliation.
• Strong financial acumen – able to plan and translate demand in both units and dollars and align to revenue, backlog, and financial out looking.
• Proven ability to influence and align senior Sales, Finance, Product, and Operations leaders without direct authority.
• Excellent communication skills and executive presence, with the ability to drive decisions in cross-functional…