Custodial Manager

Job Responsibilities

• Give guidance on how to utilize floor cleaning equipment, including but not limited to carpets and all hard surfaces.
• Conduct daily inspections for quality and safety. Make necessary corrections.
• Understand all employee work assignments and schedule for adequate coverage.
• Conduct training and retraining as necessary. Follow recommended training process.
• Maintain effective business relationship with staff. Build upon and develop employee satisfaction and knowledge.
• Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action.
• Maintain loyalty and honesty while communicating with employees, peers, customers and managers.
• Monitor special projects and on‑call or new employees.
• Tour areas of responsibilities at least 2-4 times daily. Initiate or ensure corrective action is taken.
• Audit building keys, pagers, and payroll on a daily basis.
• Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution.
• Control supply inventories and distribute equipment effectively. Understand departmental expenses such as supply need and labor costs to help maintain budget conditions with leadership.
• Supervise equipment performance and make necessary corrections.
• Perform employee performance evaluations and make recommendations on employee performance ratings.
• Observe and report the need for furniture or other building fixture repairs.
• When necessary, complete custodial work assignments.
• In case of emergency, perform all duties as assigned.
• Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.
• Complete all other assigned tasks by management in which the employee is capable of performing.

• High School Diploma or equivalent required.
• Must be physically able to lift, lower, push and pull objects up to 50 lbs. unassisted.
• Ability to stand, climb, bend, stoop and crouch for extended periods of time.
• Must be able to initiate and maintain good customer and co‑worker relationships in a team environment.
• Must have the ability to follow oral or written instructions and directions.
• Must be able to communicate effectively with both written and verbal skills.
• Must have the ability to supervise others, demonstrate "quality customer service", and good human relations skills.
• Pays special attention to detail.
• Must have floor care experience including carpet extraction, equipment maintenance and hard surface floor care.
• Maintains compliance with Aramark’s and client’s standards of operation, Aramark’s Business Conduct Policy, and all federal, state and local regulations. Maintains all records and reports as required by regulations and codes.
• Minimum of 2–5 years of experience in custodial operations.
• Bachelor’s degree or equivalent experience preferred.
• Must read, write and understand the native language, communicate (both verbal and written) effectively, and apply discretion and comprehensive understanding to carry out detailed written or oral instructions.
• Requires knowledge of machinery related to custodial operations.
• Requires listening, interpersonal, computer and leadership skills.
• Ability to work with mathematical concepts such as probability and statistics and apply elementary math functions.
• Ability to work well under time constraints.
• Must maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co‑workers.
• Is adaptable to customer needs.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.