HVAC Field Operations Quote Support Specialist

Job Title

HVAC Field Operations Quote Support Specialist

Milwaukee, WI

As an HVAC Field Operations Quote Support Specialist, you will play a key role supporting the HVAC PSA Service Quality Team by managing and reviewing technician and mechanic Labor & Material (L&M) quotes within the NxGen service management platform. Your primary responsibility will be to ensure timely and accurate quote completion and delivery to customers, helping drive operational efficiency and customer satisfaction.

• Monitor and follow up on technician-generated quotes in NxGen to ensure completion and customer delivery.
• Collaborate with field teams to resolve quote-related issues and improve turnaround times.
• Maintain accurate records and documentation of quote status and outcomes.

• Demonstrated ability to work cross-functionally with diverse teams.
• Excellent organizational skills with the ability to prioritize multiple tasks effectively.
• Intermediate proficiency in Microsoft Excel, SharePoint, Word, and Teams.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Positive, proactive attitude with a collaborative mindset.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.