Sr. Director Advanced Markets Business Process

Summary:

Serves as a strategic leader within Advanced Markets and provides direction, motivation, and development to teams that implement process and systems solutions to solve complex business challenges. Responsible to drive the operational and business objectives and performance.

This role will focus on Advanced Markets Operations (AMO) service strategy including but not limited to data strategy, TPA service strategy, self-serve strategy, etc.. Building and nurturing relationships with key stakeholders to ensure alignment with both departmental and enterprise-wide data/service/etc. strategies is critical.

Primary Duties & Responsibilities:

• Strategic Leadership: Oversee a range of strategic leadership responsibilities, such as AMO service strategy development, service transformation, innovative thinking, communication, etc.. Ensure alignment to departmental and functional strategies, goals, and budgets.

  Strategic Leadership: Oversee a range of strategic leadership responsibilities, such as AMO service strategy development, service transformation, innovative thinking, communication, etc.. Ensure alignment to departmental and functional strategies, goals, and budgets.

• Leadership and Team Management: Lead and develop a team responsible for analyzing, designing, and implementing business systems and processes that align with organizational goals and improve overall efficiency. Foster a collaborative and innovative team culture.

  Leadership and Team Management: Lead and develop a team responsible for analyzing, designing, and implementing business systems and processes that align with organizational goals and improve overall efficiency.
  
  Foster a collaborative and innovative team culture.

• Strategic Systems Analysis and Design: Oversee the analysis of business requirements and the design of business systems to meet organizational needs. Identify opportunities for improvements and recommend innovative solutions. Ensure that business systems align with overall business strategy and objectives.

  Strategic Systems Analysis and Design: Oversee the analysis of business requirements and the design of business systems to meet organizational needs. Identify opportunities for improvements and recommend innovative solutions.
  
  Ensure that business systems align with overall business strategy and objectives.

• Collaboration and Stakeholder Engagement: Identify and build relationships with key stakeholders across various functions and levels to ensure strategic alignment. Work closely with senior leaders to understand business objectives and provide process and systems analysis support. Collaborate with cross-functional teams to ensure systems meet business needs.

  Collaboration and Stakeholder Engagement: Identify and build relationships with key stakeholders across various functions and levels to ensure strategic alignment.
  
  Work closely with senior leaders to understand business objectives and provide process and systems analysis support. Collaborate with cross-functional teams to ensure systems meet business needs.

• Process Improvement and Efficiency: Continuously review and improve business systems analysis processes and tools to enhance efficiency and effectiveness. Implement best practices in systems analysis, ensuring accuracy and reliability of insights. Drive the adoption of new technologies and methodologies to improve business capabilities.

  Process Improvement and Efficiency: Continuously review and improve business systems analysis processes and tools to enhance efficiency and effectiveness.
  
  Implement best practices in systems analysis, ensuring accuracy and reliability of insights. Drive the adoption of new technologies and methodologies to improve business capabilities.

• Operational Excellence: Translate broad business strategies into specific operational objectives, focusing on systems and processes. Lead the design and implementation of integrated work systems and processes, encompassing technology, workflow, and information management. Design and integrate advanced measurement systems to support strategic initiatives and direct teams to achieve business outcomes.

  Operational Excellence: Translate broad business strategies into specific operational objectives, focusing on systems and processes.
  
  Lead the design and implementation of integrated work systems and processes, encompassing technology, workflow, and information management. Design and integrate advanced measurement systems to support strategic initiatives and direct teams to achieve business outcomes.

• Project Management: Lead and manage multiple business analysis projects, ensuring timely delivery and high-quality outcomes. Prioritize and allocate resources effectively to meet project deadlines and business needs. Monitor project progress and address any issues or challenges that arise.

  Project Management: Lead and manage multiple business analysis projects, ensuring timely delivery and high-quality outcomes. Prioritize and allocate resources effectively to meet project…